Patients often feel some initial anxiety about coming to see us, particularly if they haven't been to the dentist for many years.

Maybe they blame a dental phobia on a bad experience they had at a family dentist as a child.

This might be your story too and we understand you want to know how you will be treated.

That is why we care about helping you take those first tentative steps through our doors.

We have years of experience in helping patients conquer their dental phobia. If you are a nervous dental patient, here are some things you will want to know.

  • Your initial visit will not involve treatment unless you make that choice. It will normally be a 20 minute free  consultation with no strings attached.
  • You will be given treatment choices. None of them are compulsory. We just advise you of the best options to get back to dental health.
  • During each visit we will take our time, use plenty of local anaesthetic, stop and use more when required.
  • You can have a breather whenever necessary.
  • Our staff will always take the time to explain and reassure yous.
  • We will use special gels before injections, quieter drills and soft suction tips to make treatments more comfortable.
  • After that it is the feeling of your involvement in every decision which will enable you to feel confident about coming back.


I was nervous about getting an implant but the process was explained in detail and when the day came, I found it a more pleasant experience than having a conventional filling! ( How does he manage to give painless injections?) I would have no hesitation whatsoever in recommending this practice and would encourage anyone hesitating to consider cosmetic dentistry to speak to Brendan.

Gordon Chapman, implant patient

Alice talks about how she got over her nerves about going to the dentist.

I went to Crystal a few months ago and the practice is excellent. I'm apprehensive about going to the dentist and they were quite disarming. I didn't feel hurried or crowded. Quite the opposite, it was relaxing. Dr. Murphy is very professional but at the same time personable. They didn't try to oversell and the work completed was very high quality. I would recommend Crystal Dental Care in particular if you prefer a more considerate approach.

Michael Gallagher, nervous dental patient


When you’ve made your treatment choices you can decide whether to have treatment under normal conditions with local anaesthetic or you might prefer to have intravenous sedation.

Dental sedation involves a mild injection in the arm or back of the hand from our visiting sedationist.

Patients requiring wisdom tooth removal, dental implants, complex cosmetic dentistry and root canal treatments often make this choice and we are happy to accommodate it.

It is particularly useful in helping nervous dental patients or patients with a dental phobia.

In certain cases of extreme anxiety or patients with more medically challenging circumstances, it might be possible to arrange for IV sedation using continuous infusion of propofol with an anaesthetist.

This represents a deeper level of sedation and patients generally nod off before treatment commences.

Here are some of the things you should know about dental sedation.

  • You must be accompanied to and from the practice by a friend or family member.
  • You cannot drive or operate machinery, work or take responsibility for children for 24 hours after treatment.
  • Reasonable health and BMI are preferred for this treatment. This technique involves the use of midazolam which is a benzodiazepine.
  • As a whole sedation makes patients very relaxed and sleepy but not completely unconscious. You are unlikely to remember the treatment by the following day.

We will make every effort to carry out as much treatment as is reasonably possible in each sedation visit to make life easier for you.